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Soft Skills and Leadership

Effective Communication Techniques

Communication is at the heart of our professional and personal activities, this course teaches the various techniques that can be used to enhance your communication skills and nurture relationships.

Negotiation – The Winning Way

This interactive workshop will help you give participants confidence when negotiating with both internal and external clients. This workshop also includes techniques to promote effective communications and to turn face-to-face confrontation into side-by-side problem solving.

Emotional Intelligence Leadership

Emotional Intelligence is a set of emotional and social skills and competencies that influence the way we: perceive and express ourselves; develop and maintain social relationships; cope with challenges; and use the information in emotions in effective and meaningful ways.

Building Successful Teams

Participants learn how to empower teams and create a positive working environment. Building environments where collaboration, transparency and feedback are a natural state is a major focus of this course.